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3rd Social Media for Customer Management Summit

The leading online social CRM event returns for the 3rd time!
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The Journey to Operational Excellence - Taking Environmental Stewardship to the Next Level

More than forty years after the first significant environmental regulations were put in place - compliance assurance continues to be a burden and risk today, one which needs to be effectively managed by all oil & gas companies.
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Latest Webinar! Learn how to Increase Productivity in your Mining Operations

The challenging conditions now confronting the mining industry have put renewed emphasis on the need for productivity gains to preserve margins.
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Case Study: Europe to MENA - Ensuring Safe, Timely & Reliable Cold Chain Logistics

In this webinar, David Fleri Soler, the company's Head of Sales and Business Development, explains how Express Group positioned itself and developed the necessary know-how, experience and resources, to assist companies who want to trade and deliver their products in a safe, reliable and timely manner.
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Awards: Business Improvement Manager Guidance - Part One

Part one of the Process Excellence Podcast series. Judge Morgan Jones goes through the submission criteria for Business Improvement Manager of the Year and gives you top tips and guidance to take home this years prize.
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Awards: Business Improvement Manager Guidance - Part Two

Part two of the Process Excellence Podcast series. Judge Morgan Jones goes through the submission criteria for Best Business Improvement Project of the year and gives you top tips and guidance to take home this years prize.
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Awards: Business Improvement Manager Guidance - Part Three

Part three of the Process Excellence Podcast series. Judge Morgan Jones goes through the submission criteria for Best Business Improvement Deployment of the Year and gives you top tips and guidance to take home this years prize.
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Guidance for the IQPC Special Award - Contribution to Industry

Part four of the Process Excellence Podcast series. Judge Morgan Jones goes through the submission criteria for Contribution to Continuous Improvement Industry and gives you top tips and guidance to take home this years prize.
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Notable Speakers

  • The Honorable Heidi Shyu
    Assistant Secretary of the Army, Acquisition, Logistics and Technology
    US Army

  • Rear-Admiral J.E.T.P. Ellis
    Deputy Commander Expeditionary, Canadian Joint Operations Command (CJOC)
    DND

  • Lieutenant General Susan Lawrence
    CIO G6, HQDA
    US Army

  • Maxine Clark
    Founder & Chief Executive Bear
    Build-A-Bear Workshop

  • Gerry Meegan
    Head of Operational Excellence Manager, GBS Europe and Eurasia
    The Coca-Cola Company

  • Magne Frantsen
    VP Corporate Management System
    Statoil

  • Emlyn van der Wal
    Global Head (VP) of International Process Design
    ABN AMRO

  • Gerry Pennell OBE
    Former CIO - London Olympics 2012
    LOCOG

Past Partners

  • Accenture Atento Boeing Capgemini
  • FGV Force Protection General Dynamics Genpact
  • IBM KPMG L3 Communications Lockheed Martin
  • Northrop Grumman Raytheon Schlumberger Siemans
  • Skydex Totvs